Сazzygames Privacy Policy for Canadian Players

Most of the information we hold comes from you directly. You provide it when you complete Сazzygames casino registration, verify your account or contact support, and the rest is recorded automatically as you use the site.

• Identity details: full name, date of birth and residential address entered at sign-up.
• Contact details: email address and phone number.
• KYC documents: photo ID, proof of address and, where requested, proof that you own the payment method.
• Payment data: the deposit and withdrawal methods you use and your full CAD transaction history.
• Technical data: IP address, device type, browser version and the timestamp of every Сazzygames login.
• Gameplay and bonus activity: bets, game rounds, wins and the offers you claim or cancel.
• Support communications: live chat transcripts and emails exchanged with our team.

Personal data is processed only for a defined purpose, and marketing is the one use that depends on your consent.

Essential cookies keep you signed in, hold your session and protect the cashier, so the site cannot work properly without them. Analytics cookies show which pages load slowly and where players leave, while marketing cookies measure campaigns and are placed only after you agree to them.

You can block or delete cookies at any time in your browser settings. Turning off essential cookies, however, will sign you out and may stop a deposit or withdrawal from completing.

Sharing Data with Third Parties

Data leaves our systems only when a service cannot run without it, and the recipients fall into a small number of groups:

• payment processors that handle deposits and withdrawals;
• KYC and identity verification providers;
• game providers, which receive a player ID and round data rather than your documents;
• analytics and hosting services that keep the platform running;
• regulators, courts or law enforcement, when the law requires disclosure.

Every partner receives only the fields needed for its task and is bound to keep them confidential.

Records are kept only for as long as legal, tax and anti-money-laundering rules require, after which they are deleted or anonymised. Closing an account does not erase verification and transaction records straight away, because regulators may ask to review them later.

Data in transit is encrypted, and access to player records is limited to staff whose role requires it. No online system can be 100% secure, so report any unfamiliar account activity to support as soon as you notice it. Licensing details and the full set of technical safeguards are covered in the Licensing and Security sections of the homepage.